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Where can I sign up for
SpeedConnect?
SpeedConnect has many locations in 8 states to serve you best!
Scroll down to find the location nearest you.
Michigan
SpeedConnect Michigan Office
455 North Main Street
Frankenmuth, MI 48734
Sales: 866-297-2900 option 1
Customer Support: 866-297-2900 option 2
Email: support@speedconnect.com
Check our list of Authorized Agents, here.
You may also call 866-297-2900 option 1.
Iowa
SpeedConnect Iowa Office
4 Hawkeye Drive
#101
North Liberty, Iowa 52317
Sales: 866-297-2900 option 1
Email: support@speedconnect.com
Nebraska
SpeedConnect Nebraska Office
1015 Central Avenue
Suite C
Kearney, Nebraska 68847
Phone: 308-234-7000
Sales: 866-297-2900 option 1
Email: support@speedconnect.com
Idaho
SpeedConnect Idaho Offices
Idaho Falls
1665 N. Woodruff Ave
Idaho Falls, ID 83401
Phone: 208-529-0184
Twin Falls
1162 Blue Lakes Boulevard North
Twin Falls, ID 83301
Phone: 208-734-8169
Sales: 866-297-2900 option 1
Email: support@speedconnect.com
Montana
SpeedConnect Montana Offices
Great Falls
528 Smelter Avenue NE
Great Falls, MT 59404
Phone: 406-453-0300
Missoula
2700 Paxson Street
Missoula, MT 59808
Phone: 406-542-5643
Sales: 866-297-2900 option 1
Email: support@speedconnect.com
South Dakota
SpeedConnect South Dakota Office
2031 West 41st Street
Sioux Falls, SD 57105
Phone: 605-338-6299
Sales: 866-297-2900 option 1
Email: support@speedconnect.com
SpeedConnect Sales
Email: sales@speedconnect.com
Is SpeedConnect as fast
as cable or DSL?
Yes, and faster! BROADBAND Internet is the source for home entertainment
and 4G is the fastest yet available.
Do I need a phone line or
cable to get SpeedConnect?
No. SpeedConnect service does not require a phone line or cable
connection.
Do I need an antenna on
my home?
Depending on your service area and/or distance from the tower you
may require an external antenna. Call SpeedConnect at 866-297-2900
for more details.
I tried to get SpeedConnect
before but couldn't. Can I get SpeedConnect now?
SpeedConnect is constantly expanding our coverage area. Check
here to see if SpeedConnect is available in your area.
Is SpeedConnect Wi-Fi?
No. SpeedConnect's technology runs over secure FCC-Licensed frequencies.
WiFi operates on unlicensed 2.4 Ghz frequencies, which are vulnerable
to scanning and packet interception.
What is FCC-Licensed and
why does it matter?
SpeedConnect owns FCC-Licensed spectrum. This means we have the
exclusive rights to the frequencies we use to transmit our customers’
data. Other wireless companies use public frequencies that are cluttered
with traffic and interference. SpeedConnect provides better performance,
security and reliability.
Is SpeedConnect satellite-based
service?
No. SpeedConnect utilizes existing cellular, water towers, and some
roof tops to attach our technology. The antenna, or in some cases
the modem, links directly to the technology attached to these structures.
Is SpeedConnect service
as reliable as cable, DSL or dial-up?
Yes. SpeedConnect's connection is secure and reliable. SpeedConnect's
service is not typically affected by weather.
Can multiple computers
be connected at the same time?
Yes. With the use of a router, you can have multiple computers connected
to the Internet at the same time.
Will I receive a monthly
invoice?
You can receive a monthly bill via email for no charge. Please add
billing@speeconnect.com to your email address book to ensure you
receive your monthly statement. If you would like a paper bill in
the mail there will be a $1.50 monthly statement processing fee.
If you choose to use a credit or debit card for auto pay, you will
not receive a bill but may view your account history via our website
under "My Accounts" located on the right hand side of
the page. Billing cycles are billed in advanced.
If you receive a paper bill:
Michigan: The due date is the 10th of each month for current charges
Iowa: The due date is the 10th of each month for current charges
Nebraska: The due date is the 10th of each month for current charges
Idaho: The due date is the 15th of each month for current charges
Montana: The due date is the 15th of each month for current charges
South Dakota: The due date is the 15th of each month for current
charges
If you receive an email bill:
Michigan: The due date is the 5th of each month for current charges
Iowa: The due date is the 5th of each month for current charges
Nebraska: The due date is the 5th of each month for current charges
Idaho: The due date is the 15th of each month for current charges
Montana: The due date is the 15th of each month for current charges
South Dakota: The due date is the 15th of each month for current
charges
Auto Payments are processed on the following dates:
Michigan: The 20th of each month
Iowa: The 20th of each month
Nebraska: The 20th of each month
Idaho: The 1st or the 15th of each month
Montana: The 1st or the 15th of each month
South Dakota: The 1st or the 15th of each month
How can I pay my bill?
You can mail a check with your invoice stub. You can pay online
with any major credit card or debit card, as well as your checking
or savings account. To pay your bill online, you must create a PIN
using the instructions found on the "My
Accounts" link.
Billing Dates?
If you receive a paper bill:
Michigan: The due date is the 10th of each month for current charges
Iowa: The due date is the 10th of each month for current charges
Nebraska: The due date is the 10th of each month for current charges
Idaho: The due date is the 15th of each month for current charges
Montana: The due date is the 15th of each month for current charges
South Dakota: The due date is the 15th of each month for current
charges
If you receive an email bill:
Michigan: The due date is the 5th of each month for current charges
Iowa: The due date is the 5th of each month for current charges
Nebraska: The due date is the 5th of each month for current charges
Idaho: The due date is the 15th of each month for current charges
Montana: The due date is the 15th of each month for current charges
South Dakota: The due date is the 15th of each month for current
charges
Auto Payments are processed on the following dates:
Michigan: The 20th of each month
Iowa: The 20th of each month
Nebraska: The 20th of each month
Idaho: The 1st or the 15th of each month
Montana: The 1st or the 15th of each month
South Dakota: The 1st or the 15th of each month
How do I set up my email
accounts?
Call customer support toll free, at 866-297-2900 option 2.
What is the early termination
fee?
The early termination fee is $250 or the remainder of your agreement,
whichever is less.
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